Common causes and solutions:
Check wiring and routing
IMPORTANT:
Never turn the volume fully up!
Check the headphone cable
Identify faulty earpieces: Swap the earphones to find out whether the issue lies with the cable or the earpiece.
Articles in this section
- Where are the Comply ear tips located in the carrying case?
- Is a cleaning tool included?
- Can volume be controlled via the cable?
- Can the Xelento (2nd generation) connection cable be used?
- Can the Bluetooth® neckband receiver from the Xelento Wireless (2nd generation) be used?
- Which devices are the monitors compatible with?
- What IP protection ratings do the models have?
- Why do the in-ears sometimes click when inserted?
- Are Xelento ear tips compatible?
- Which model is best suited for my instrument?